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 Home News & Events News NEWS ARCHIVE 2014 April - June 2014 PNHR Advances New ER System to Improve Patient Experience
April - June 2014
Public Health Advisory on Measles issued by Prairie North Health Region
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New Saskatchewan Hospital North Battleford to Proceed
UPDATE - Public Health Advisory - Three more probable cases of Measles in PNHR
Saskatchewan Increasing Measles Response
Lean Learning spreads through Prairie North Health Region
UPDATE - Additional Case of Measles Reported in PNHR
'Farm Kids' Cookbook wins Nutrition and Oral Health Months Challenge
PNHR Advances New ER System to Improve Patient Experience
Notice of Service Interruption - Cut Knife
Positive Ticketing Returns to Meadow Lake
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Province Celebrates First Five Grads from New Critical Care Nursing Program
PNRHA 2014-15 Budget Approved
Making Heat in the Back Seat - Know Your Risk
More Physicians Are Practicing in Saskatchewan, including in Prairie North,
PNRHA Employee Receives Prestigious National Safety Award
Saskatchewan Conducts Investigation into Hepatitis A
PNHR Advances New Emergency Room System to Improve Patient Experience

May 16, 2014

Enhanced patient care and safety, reduced patient wait times, and an improved overall patient experience are the results expected in the Battlefords Union Hospital (BUH) Emergency Department thanks to implementation of a new clinical documentation and patient tracking system known as Sunrise Clinical Manager (SCM).

With the new computer-based system, BUH Emergency Room (ER) staff and physicians are now able to access and enter up-to-date real time health information at the bedside of patients in the ER. Care providers have prompt ready access to the individual patient's registration and health information; the patient's care assessment (triage) status; medication, treatment, test results and more, to deliver the safest, most appropriate, timely, and necessary care.

“This is a win-win for our patients and our care providers,” states Chris Etcheverry, Nurse Manager of the BUH ER. “With improved guidelines for triaging and treating patients, enhanced caregiver communication throughout a patient's ER visit, and electronic access to patient information in real time, we are able to more quickly and efficiently make and deliver informed treatment decisions, improve patient flow through the ER, make more effective use of ER personnel, and improve workload management.”

“Ultimately, this means an improved care experience for our ER patients and improved satisfaction for our care providers,” Etcheverry says.

SCM Implementation Team - BUH ER

Members of the SCM Implementation Team (from left):  Jamie Hennefent, eHealth; Rebecca Knibbs-Bell, PNHR; Trent Andreas, eHealth; Karen Ward, eHealth; Chris Etcheverry, PNHR; and David Oates, eHealth.

Implementation of the new technology is a significant step toward PNHR and the health system's goal of an electronic health record.

The system consists of computers at the bedside in each of the Emergency Department's eight treatment rooms, a mobile unit, and an electronic display board in the main ER care area. At the bedside, doctors and nurses can quickly and securely access the patient's information as well as update the patient's care status. On the main display board, ER personnel can see, by ER room number and patient initials, the status of each person being cared for in the department.

Etcheverry explains, “We can now see instantly when ER patient test results come in for such things as laboratory work or x-rays. We can readily see who is assigned to our patients and when a patient needs attention.”

SCM Board - BUH ER

SCM Display Board

The ER is also connected through the system to Laboratory, Medical Imaging, and Dietary departments, improving communication to better meet patient needs.

Battlefords Union Hospital is the second site in Prairie North Health Region to implement the ER component of Sunrise Clinical Manager. The system was launched in the Lloydminster Hospital Emergency Department in June 2013.

SCM has been or is being implemented in other hospitals and health regions across Saskatchewan as the province and eHealth Saskatchewan move toward electronic patient records.

SCM is designed to be safe and secure, to coordinate care across locations and departments, to support critical decision-making, to automate processes for accuracy and safety, and improve patient care outcomes and clinical performance. The system helps to facilitate communication between caregivers and to improve patient outcomes and overall patient and clinician satisfaction.



For more information or to arrange interviews, contact:
Linda Lewis, PNHR Communications Officer

For a print-friendly version of the news release, click here.

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