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 Home News & Events News NEWS ARCHIVE 2013 Wrong Number Affects Faxed Diagnostic Imaging Results
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Wrong Number Affects Faxed Diagnostic Imaging Results

October 18, 2013

Prairie North Health Region (PNHR) has completed an investigation to confirm that no patients were adversely impacted as a result of diagnostic imaging (DI) results which were mistakenly faxed to a private residence, through the provincial Radiology Information System (RIS).

The Region has sent letters to 22 patients whose results were misdirected between August 6, 2013 and September 16, 2013 as a result of an incorrect fax number in RIS. eHealth Saskatchewan is the provincial organization responsible for RIS.

“eHealth Saskatchewan takes full responsibility for the error and we sincerely regret any concern this may have caused patients,” eHealth Saskatchewan CEO Susan Antosh said. “We have taken steps to further educate our staff and emphasize the importance of careful data entry and our commitment to patient safety.”

Once PNHR was informed of the misdirected results, immediate action was taken to ensure that the documents were disposed of securely. eHealth was notified, the fax number was corrected immediately, and the reports were re-sent within the appropriate acceptable length of time.

All of the patients' DI examination results were available electronically to the patients' physician, however many physicians like to also receive results by fax.

The incident was reported to Saskatchewan's Office of the Information and Privacy Commissioner.

eHealth Saskatchewan is the Treasury Board Crown Corporation responsible for the implementation of the provincial electronic health record.

For more information contact:

Linda Lewis
Communications Officer
Prairie North Health Region
306-446-6625 or 306-441-4248

Joan Petrie,
Director of Communications
eHealth Saskatchewan
306-337-0976 or 306-533-2402

For a print version of the joint news release from PNHR and eHealth Saskatchewan, click here.

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