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PNHR Employee and Family Assistance Program

Employee and Family Assistance Program

Each of us faces challenges in life.Sometimes we welcome these challenges, like marriage, job promotion or moving to a new location.And sometimes we don’t, like divorce, job loss or a serious illness.

Your Employee and Family Assistance Program (EFAP) is a professional service that offers counselling, coaching, information and support for all types of issues relating to:

  • Mental Health,

  • Career,

  • Life Balance,

  • Health Management and

  • Achieving greater personal well-being.

As of October 1, 2015 all services are confidential and provided through Shepell at no cost to Prairie North Health Region employees and dependent family members.



Poster # 1 – Let Us Help

Poster #2 – workhealthlife.com


Services are available to you 24 hours a day, 7 days a week, in a variety of convenient ways and without needing a referral.You can access services in the following flexible ways to suit your preference, lifestyle and learning style:

EFAP includes short-term professional counselling, family support services, legal support services, financial support services, nutritional services, health coaching and specialized counselling and online programs.More detailed information on the services provided in each of these areas can be attained by visiting the website www.workhealthlife.com


Available 24/7/365 with simple access:

  • Call the Shepell Care Access Centre toll free at 1-844-336-3136

  • Use Online Access (Canada only) via www.workhealthlife.com

  • Register and login to E-Counselling via www.workhealthlife.com , www.shepell.com or My EAP app;

  • Use First Chat, instant online chat with a counsellor, via www.workhealthlife.com;

  • For crisis situations requiring immediate attention, call 911 or the Shepell Client Care Access Centre at 1-844-336-3136

We encourage you to use the EFAP anytime you need it!


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